AAA Gallery Money Back Guarantee. 

When you shop online with AAA Gallery, we want your experience to be hassle-free and without disappointment.

Whilst most AAA Gallery purchases are completed without an issue, our Money Back guarantee is for you to feel completely confident in purchasing items through our online gallery. 

Your satisfaction is very important to us. If you are not completely satisfied with the painting you purchased, you may return it to us within 14 days and we will gladly issue a full refund for your undamaged artwork or exchange for another one (whichever you prefer), and you will need to pay only the return freight. If you choose to exchange the item - the first exchange we will ship you for free. 

Please read our Returns Policy below  and contact us if you require assistance with this.  


AAA Gallery Returns Policy

- Paintings must be unframed in their original condition, suitable for resale, and must not be damaged in any way by the customer during the time the item is in the customer's possession. 

- You can contact us within 14 days of taking delivery, and organise to return the artwork and receive either a refund of the purchase price of your painting or exchange for another painting up to the value of the originally purchased item(s).  

- The Painting must be returned to AAA Gallery within 10 business days of your request to return your painting under this Policy.

- You must return the painting for which you are seeking a refund at your own cost.The goods will remain your responsibility during transit until such time as they are received at the address as supplied by AAA Gallery personnel. AAA Gallery will accept no liability for any loss or damage which may occur during transit. 

- After receiving the returned item(s), AAA Gallery will issue a refund as soon as is reasonably practicable and you will be provided with an e-mail acknowledgement.

- In case if you decided to exchange the item(s) for goods up to the value of the originally purchased item(s),  AAA Gallery will ship you exchanged item free of charge. A customer may exchange more than once, however AAA Gallery will pay the shipping costs of sending out the artwork back to you only for the first exchange.